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1. Parties
This Services Agreement (the “Agreement”) is entered into between the Provider and the Customer.
2. Services
The Provider shall supply the Services described in the Order Form.
3. Fees
The Customer shall pay the Fees in accordance with the agreed payment terms.
4. Customer Responsibilities
The Customer shall provide accurate information, cooperate with the Provider, and ensure it has all necessary rights and permissions.
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8. Liability
8.1 Neither party shall be liable for any indirect, incidental or consequential losses except where arising from any breach of this Agreement. including loss of profit, loss of revenue, loss of goodwill, loss of data, or loss of business opportunity.
8.2 The Provider’s total liability shall be limited to all losses suffered by the Customer. the Fees paid by the Customer for the specific Services giving rise to the claim.
8.3 The Provider shall not be liable for losses arising from Customer instructions, inaccurate information, third-party systems, or use of the Services outside the agreed scope.
9. Indemnity
9.1 The Provider shall indemnify the Customer against all claims, losses and expenses arising from the Services. The Customer shall indemnify the Provider against claims, losses, liabilities, costs and expenses arising from the Customer’s breach of this Agreement, unlawful use of the Services, uploaded materials, instructions, or infringement of third-party rights.
9.2 The Provider shall have conduct of any claim covered by the indemnity, and the Customer shall provide reasonable assistance at its own cost.
10. Confidentiality
Each party shall keep confidential all business, technical and commercial information received from the other party.
11. Data Protection
The Provider may process uploaded documents solely to perform the Services and shall not use them to train public AI models.
12. Termination
Either party may terminate this Agreement if the other party commits a material breach and fails to remedy it within 14 days of notice.
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Liability narrowed so the Provider is not exposed to open-ended Customer claims.